Effective Date: 17.09. 2025
Company: OOMYO OÜ (Reg. nr 12622623)
Registered Address: Telliskivi 60a/3, Tallinn, Estonia
Website: https://koastore.eu
Storefront: KOA CONCEPT STORE, Telliskivi 60a/3, Tallinn, Estonia


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1. General Provisions

1.1 These Terms and Conditions (“Terms”) govern the use of the website koastore.eu and the purchase of products offered by OOMYO OÜ.
1.2 By accessing our website or placing an order, you agree to comply with these Terms.
1.3 We reserve the right to modify these Terms in compliance with applicable Estonian and EU legislation.


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2. Products and Orders

2.1 KOA Store specializes in the design, manufacturing, and sale of handcrafted physical goods.
2.2 All products displayed on the website are subject to availability.
2.3 Orders are confirmed once payment has been successfully processed.


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3. Prices and Payment

3.1 All prices are displayed in euros (EUR) and include VAT where applicable.
3.2 We accept the following payment methods: PayPal, Stripe, and major credit/debit cards.
3.3 Payment must be made in full at the time of order.


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4. Delivery

4.1 We ship within Estonia and internationally.
4.2 Delivery times are estimates and may vary depending on the shipping provider.
4.3 KOA Store is not responsible for delays, damages, or losses caused by courier or postal services.


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5. Returns and Refunds

5.1 Customers have the right to return purchased items within 14 days of delivery in accordance with EU Consumer Rights Directive.
5.2 Returned products must be in their original condition and packaging, unused and undamaged.
5.3 The customer is responsible for covering the cost of return shipping or returning the product in person to our store at: Telliskivi 60a/3, Tallinn, Estonia, KOA CONCEPT STORE.
5.4 Refunds will be issued within 14 days after the returned product has been received and inspected.
5.5 The right of return does not apply to:

products damaged by improper use,

products without original packaging,

custom-made or personalized items.



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6. Liability

6.1 Some of our products may include electronic components with CE certification. KOA Store is not liable for any damage, injury, or loss resulting from misuse, improper handling, or modifications of these products.
6.2 KOA Store is not responsible for indirect or consequential damages arising from the use of its products.
6.3 To the maximum extent permitted by law, our liability is limited to the purchase price of the product.


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7. Intellectual Property

7.1 All content on koastore.eu, including but not limited to text, images, logos, product designs, and graphics, is the intellectual property of OOMYO OÜ.
7.2 Unauthorized reproduction, distribution, or commercial use of our content is strictly prohibited without prior written consent.


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8. Data Protection

8.1 By placing an order, customers agree to provide accurate personal information required for processing and delivery.
8.2 Personal data will be collected, stored, and processed in compliance with the EU General Data Protection Regulation (GDPR).
8.3 For further details, please see our Privacy Policy.


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9. Governing Law and Jurisdiction

9.1 These Terms are governed by the laws of the Republic of Estonia and applicable European Union legislation.
9.2 Any disputes arising from these Terms or the use of our website shall be subject to the exclusive jurisdiction of the courts of Estonia.